September fifteen, 2013 at 7:34 am I obtained my initial Harley Davidson Evening Rod Special (VRSCDX) 2013 from Kuwait’s Harley Davidson vendor. From the first working day which i produced my payment to my new bicycle there were delays from the supplier. I manufactured a payment and I had been told the bike might be All set and in my home a few days later on following the payment was made. 3 times afterwards the bicycle was delievered to my dwelling a few several hours late and and not using a license plate. That was the very first bad experince With all the vendor below in Kuwait.
Regretably, your product or service has not done nicely plus the support I acquired was inadequate. The 1st 7 days of getting the motorcycle, there was an oil leak because of concerns within the manufacturer. Very hot motor oil spilled throughout my wife and I, burning her leg and we were unable to enjoy our day trip as a result of problem Using the motorcycle. On contacting the dealership to report the issue and also have it set, I was troubled from the start. I known as the dealership and was at first instructed I must wait around four days for that motorcycle to get picked up. I informed them I refused to attend four days and I was told to contact a particular selection for just a tow truck. I needed to simply call 4 distinctive figures to obtain the right tow truck needed to tow the motorcycle again to the dealership. On the dealership obtaining the motorcycle and inspecting it, I used to be told I would receive a new motorcycle, this did not occur. I'd to wait six days to get my motorcycle back again following nonstop contacting the dealership for updates. When I did acquire my motorcycle back, I was dissatisfied and annoyed to view that there have been oil stains that do not appear off of the chrome aspects of the engine. In addition to these stains, the worker at the dealership that took my motorcycle just after I checked it in laughed and told me, “Oh it’s a Harley, they normally leak oil and break down”. I'm let down due to the fact from the start, there were challenges Along with the oil leak along with the support technicians on the dealership. As well as the issues With all the motorcycle by itself, when I acquired the motorcycle, I obtained an prolonged 5-calendar year safety strategy. They filled out a card and even gave me the prolonged security card using a prepare range, my name and an expiration day. Soon after handling the oil issue and acquiring my first payment, I discovered the payment total didn't match what I signed through the deal signing.
In any case I would definitely recognize if you'd take a look at this for me. The concept that arrived to me explained I won a different motorcycle, and I would appreciate to be able to give my husband that wonderful dresser they've got pictured there. Thanks for taking the time to hear me.
I’ve also been ready on the supervisor to simply call me back for over a month and nevertheless haven’t gotten that call. This how you treat ur shoppers. Guess so. Probably harley isn’t nearly as good or do the things they say induce I’m viewing it initially hand. Many thanks harley for screwing me above. I respect it
I dont know what to do now for the reason that plainly practically nothing they do fixes the condition. I also operate tomorrow and was in no way contacted to return select the bike up so now it’s Monday and they're not open so now I should overlook get the job done to go get my bike. Worst assistance ever..
I'll say now I won't ever cope with that dealership once again did I get a fantastic price within the bicycle when shopping for it absolutely but a warranty is just nearly as good as being the people today that stand behind it to get a slight issue similar to a fuel tank along with a gas gauge I really should not be preventing with them for any year to have it cared for and clearly I've. I assume we’ll see what comes about in the next seven to 10 days Meanwhile I'll contact company because if That is how just one in their dealerships represents the title of Harley not a very good occupation whatsoever its to the point where I’m undecided although I want to keep dealing with Harley I like the bicycle but I confident want to journey it greater than having to choose it forwards and backwards to your dealership.
October 19, 2015 at 2:50 pm I are already disabled veteran For some time and have never requested everyone for something just before. But I want assist with my household and will not obtain the v.a. that can help. I'm usually denied the grant to fix my residence. I am an amputee and also have Several other serious troubles. I digress, pardon?
We have already been acquiring calls and once we remedy nobody is there, then they hang up or we're then directed to a different line and put on maintain where by we then listen to tunes. Keep in mind This can be the store calling us!!! Immediately after finally obtaining Uninterested in this for the past thirty day period we made a decision to call the amount back again, at last spoke with the general manager Doug. Immediately after speaking with him for about 15 minutes, Doug tells my husband his shop nor Harley wants his organization. Seriously this is the Harley general manager. Well about five minutes afterwards Doug phone calls back again to apologize for declaring that.
December 19, 2013 at twelve:09 pm I have a 2011 Softail Deluxe with all the problems from motor shutting down on highways to various electrical difficulties. My bicycle has 5600 miles on it and the here customer support for Harley is as undesirable mainly because it receives. I asked to talk to upper administration The client reps notify me which i’m not allowed to speak to them and will not likely transfer my calls to them. I have filed a grievance with NHTSA about my trouble with the human body Manage module dilemma. I hope Harley has got to recall evry 2011 Softail Deluxe for becoming this type of- – H- – – – – In regards to looking after their customers. All they want is your cash and fail to remember you In regards to customer care.
On my 1st and final trip to Cell-Bay Harley, I used to be stunned Once i walked throughout the doors. I haven't been to your dealership that had rap music blaring as loud as it would go. To The purpose of practically having to yell when approached by the sales staff. Practically nothing towards any sort of tunes but when each and every other term is file*** or n*****or b**** and it's in a location of organization that crosses the line. There have been mother and father and grand mothers and fathers During this spot getting little ones cover up ears and or simply leaving. Not a soul there appeared to provide a rats a** both. Its a dissapointment to see an american icon like HD being represented in that way.
Because it was a Saturday they may not get in touch with tech aid so I went residence and returned on Tuesday as the vendor is shut on Mondays. The dealer named tech supt. and was told that equally should operate. They saved the bicycle for 3 days fidgeting with each the wired and wireless head established. I needed to consider an uber household that working day. Right after three times I was advised to return have the bike and tech supt would do far more investigate and get back again to us. Time for an uber back again to your dealer. It had been at that time I begun checking with other dealers to find out if everyone could give me more details about the product or service. I lastly spoke with a buddy at Adirondack Harley who explained to me it was one way or the opposite but not equally. I relayed that information and facts to my dealer who had not nevertheless been explained to that by tech supt. It absolutely was at that point I began my contact with your customer support Section relating to this blue tooth product , the improper representation inside the catalog, misinformation with the supplier and wholly inaccurate information from tech supt. I also pointed out the lack of a components breakdown to acquire alternative areas and The shortcoming to maneuver the device from one particular helmet to a different as it employs two sided tape to safe the base towards the helmet. Usually with any add-ons There is certainly an instruction sheet as well as a elements breakdown for substitute components. With this product there's nothing. You haven't any method of getting a alternative speaker, base or microphone.
?? Moisture or it received damp, not a soul stated everything about that difficulty when I bought it. My warranty expired in November 2016 but anything has been carried out at a Harley dealership. Among the list of past occasions I was in there I manufactured a remark with regard to the reverse not working appropriately but Once i still left there was very little noted about it and absolutely nothing was checked. Once the seller contacted Harley this 7 days, Harley experienced to stand powering their warranty system. Harley didn’t supply to help you in almost any way, that is a lousy structure for this section they usually don’t manage to treatment about The shopper When you indicator to the dotted line. If everyone specials with Harley and there’s a challenge Make sure you have anything documented as they get amnesia once the sale.
!!! It bottoms out regardless of the air strain my street King experienced great air shocks! I will NEVER acquire Yet another sh*t Harley once again ! So now so that you can have a decite ride I have to spend MORE money on air shocks , f*ck Harley Davidson ! Subsequent bike a goldwing
^^^Harley Davidson.^^^.He dealt with that Bicycle like a Diamond. He truly babied her , onlything is he didn’t trip ample , he didn’t would like to set miles on , so we rode the Fatboy. Which after alot of cash and time we were in a position to salvage .